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Email Notifications in Salesforge

Learn how to turn on email notifications in Salesforge, and what each notification (mailbox disconnection, low credits, Primebox replies) means.

Salesforge can email you when something needs your attention, so you don't have to keep the app open. You choose exactly which emails you receive.

This article covers email notifications in Settings. If you want alerts in Slack, Discord, Telegram or your own system, see our Integrations guides instead (for example, Slack Integration).

Where to find them.

Go to Settings > Notifications. Under Product Emails, each notification has its own On/Off toggle.

Salesforge Settings Notifications screen shows product email notification toggles and a mobile app QR code section. Visible: Settings, Notifications, Salesforge notifications, Fine-tune your Salesforge experience, Product Emails, Mailbox disconnection.

Notification types

Mailbox disconnection

You'll receive an email when a connected mailbox becomes disconnected. Disconnected mailboxes can't send or receive, so this helps you notice and reconnect quickly.

Low credit warnings

You'll get an alert when your credits are running low, so your campaigns and features don't stop unexpectedly. To learn more about credits and how to top them up, see Understanding Salesforge Credits and How to purchase credit add-ons.

Primebox reply notifications

You'll receive an email when there are new messages in Primebox, so you can respond quickly. The email lists the mailboxes that have new unread messages. It doesn't include the reply itself, so open Primebox to read and answer.

Salesforge email notification says there are new replies in the recipient’s Primebox and directs them to manage notification preferences in settings. Visible: Salesforge, You got some replies in your Primebox, Hi,, You have received new replies in your mailbox(es)., To stay on top of your conversati

Get Primebox on your phone

On the same page you'll find a QR code for the Salesforge mobile app. Scan it to download the app for Android or iPhone and access your Primebox on the go.

Turning notifications on or off

  1. Go to Settings > Notifications.

  2. Switch the toggle next to a notification On or Off.

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