---
title: "How to Use Labels and Filters in Salesforge Primebox"
url: https://help.salesforge.ai/en/articles/9899643-how-to-use-labels-and-filters-in-salesforge-primebox
collection: "Primebox"
updated: 2026-10-20
language: en
---

# How to Use Labels and Filters in Salesforge Primebox

Salesforge Primebox offers powerful sorting and filtering capabilities to help you manage your cold email responses efficiently. Here's a breakdown of how to use filters, labels, and manage your inbox:

## 1\. **Filtering Emails**

Primebox allows you to filter your inbox using preset categories, making it easy to organize your incoming messages:

-   **Out of Office (OOO)** emails are automatically filtered by the system. However, if you spot an OOO email that wasn’t automatically filtered, you can manually apply the OOO filter to that message.
    
-   Use these filters to keep your inbox focused on active responses, ensuring that irrelevant emails are set aside.
    

## 2\. **Labeling Emails**

You can organize emails by applying specific labels to categorize the responses. Primebox includes the following default labels:

-   **Wrong Contact**
    
-   **Positive Response**
    
-   **Negative Response**
    
-   **Meeting Booked**
    
-   **Meeting Completed**
    
-   **Closed**
    

These labels help you track the status and context of each conversation, streamlining follow-ups and next actions.

## 3\. **Custom Labels**

In addition to the default labels, Primebox allows you to create custom labels tailored to your unique workflow. This flexibility gives you control over how you manage and categorize your conversations.

## 4\. **Managing Emails in Primebox**

All incoming emails appear directly in your Primebox inbox. From here, you can:

-   **Respond to emails directly** within the platform.
    
-   Use labels and filters to sort, organize, and prioritize emails for follow-up actions.
    

## Conclusion

Salesforge Primebox’s filtering and labeling features make it easy to manage and categorize your cold email responses, ensuring a streamlined workflow and better visibility into your outreach efforts.