---
title: "How do follow ups work in Salesforge?"
description: "Follow ups in Salesforge within the sequence"
url: https://help.salesforge.ai/en/articles/9833669-how-do-follow-ups-work-in-salesforge
collection: "Sequencing Guide 🔨"
updated: 2026-10-13
language: en
---

# How do follow ups work in Salesforge?

Follow ups in Salesforge within the sequence

In Salesforge, when running a campaign, the system prioritizes sending follow-up emails according to the sequence schedule before reaching out to new leads. Here's a quick breakdown:  
​

1.  **Campaign Settings:** You set a limit for the number of new leads contacted per day (e.g., 100 leads/day).
    
2.  **Email Limits:** Each email account (e.g., Email B and Email C) has a daily send limit (e.g., 40 emails each, totaling 80 emails/day).
    
3.  **Sequence Execution:** Salesforge first sends follow-up emails based on the sequence timeline. For example, if 80 follow-ups are due, these are sent first.
    
4.  **Balancing Emails:** After fulfilling the follow-up requirements, Salesforge uses any remaining email capacity to contact new leads, ensuring the total emails sent each day stay within your set limits.
    

Salesforge dynamically manages the sending volume, balancing follow-ups, new leads, and email limits to ensure your campaigns run smoothly and effectively.

**Which mailbox sends my follow-ups?**

Salesforge uses the same mailbox for every email to a given contact. When a contact’s first email is scheduled to be sent, Salesforge picks one of the mailboxes assigned to the sequence, based on available daily capacity. Every follow-up to that contact is then sent from that same mailbox, so the contact always hears from the same sender. Follow-ups are never rotated onto a different mailbox.

**What happens if I add mailboxes or sender profiles to a sequence that is already running?**

-   **Contacts who have already received their first email** keep sending from their original mailbox. Newly added mailboxes do not take over their follow-ups.
    
-   **Contacts who are enrolled but haven’t received any email yet** can be assigned to any mailbox currently attached to the sequence, including the ones you just added.
    
-   **Contacts you add later** are assigned the same way, from the full current set of mailboxes.
    

In short, new mailboxes add sending capacity for contacts who haven’t been emailed yet. They don’t redistribute follow-ups for contacts who are already mid-sequence.
