In Salesforge, when running a campaign, the system prioritizes sending follow-up emails according to the sequence schedule before reaching out to new leads. Here's a quick breakdown:
Campaign Settings: You set a limit for the number of new leads contacted per day (e.g., 100 leads/day).
Email Limits: Each email account (e.g., Email B and Email C) has a daily send limit (e.g., 40 emails each, totaling 80 emails/day).
Sequence Execution: Salesforge first sends follow-up emails based on the sequence timeline. For example, if 80 follow-ups are due, these are sent first.
Balancing Emails: After fulfilling the follow-up requirements, Salesforge uses any remaining email capacity to contact new leads, ensuring the total emails sent each day stay within your set limits.
Salesforge dynamically manages the sending volume, balancing follow-ups, new leads, and email limits to ensure your campaigns run smoothly and effectively.
Which mailbox sends my follow-ups?
Salesforge uses the same mailbox for every email to a given contact. When a contact’s first email is scheduled to be sent, Salesforge picks one of the mailboxes assigned to the sequence, based on available daily capacity. Every follow-up to that contact is then sent from that same mailbox, so the contact always hears from the same sender. Follow-ups are never rotated onto a different mailbox.
What happens if I add mailboxes or sender profiles to a sequence that is already running?
Contacts who have already received their first email keep sending from their original mailbox. Newly added mailboxes do not take over their follow-ups.
Contacts who are enrolled but haven’t received any email yet can be assigned to any mailbox currently attached to the sequence, including the ones you just added.
Contacts you add later are assigned the same way, from the full current set of mailboxes.
In short, new mailboxes add sending capacity for contacts who haven’t been emailed yet. They don’t redistribute follow-ups for contacts who are already mid-sequence.