Why only one sequence is sending and not all?

Learn how to troubleshoot sequences that aren't sending

If only one of your sequences is sending while others are not, your connected mailboxes or LinkedIn accounts may have reached their daily sending capacity.

For example, if a mailbox has a daily limit of 30 cold emails and 30 emails are already scheduled for that day, its capacity for the day is exhausted. The same applies to LinkedIn accounts: once their daily action limits are reached, they would not be able to process additional scheduled actions that day.

When multiple sequences share the same sending resources, Sequence Priority also affects which sequences are served first.
​

Email limit table showing active status, 30 sent/cold emails yesterday, and 30 of 30 sent/cold emails today. Visible: Status, Sent/Cold Email Limit (Yesterday), Sent/Cold Email Limit (Today), active, 30, 30 / 30.
Sender profile settings modal with the LinkedIn account tab selected, showing connection status and daily action limits for LinkedIn outreach. Visible: Sender profile, Profile name, Email accounts, LinkedIn account, Active, Disconnect.

How Sequence Priority affects sending

If one sequence is sending while another isn't, Sequence Priority may explain why.

When multiple active sequences share the same mailboxes or LinkedIn accounts, High-priority sequences are served first, while Regular-priority sequences use the remaining daily capacity. Within each priority level, older pending actions are processed before newer ones.

This means a Regular-priority sequence may have to wait until capacity becomes available, even if it has actions scheduled for that day. Sequence Priority doesn't increase your daily sending limits or guarantee that every scheduled action will be processed that day.

Learn more in Sequence Priority in Salesforge.

If you need more overall sending capacity, consider distributing mailboxes across sequences, adding more domains and mailboxes, or connecting additional LinkedIn accounts through separate sender profiles.
​

Did this answer your question?
šŸ˜ž
😐
😁