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All collectionsData: Contacts & Accounts 🌐Build Quality Lead List and Use Validation Tags

Build Quality Lead List and Use Validation Tags

Lead List Quality and Validation Tags

Why Lead List Quality Matters

The quality of your lead list is one of the biggest factors influencing the success of your outbound campaigns. Even with reliable email infrastructure, relevant messaging, and a strong sender reputation, poor-quality leads can reduce engagement and campaign performance.

A high-quality lead list helps you achieve:

  • Higher reply and conversion rates

  • Better inbox placement

  • Lower bounce rates

  • A stronger sender reputation

  • More efficient use of your sending capacity

However, lead quality goes beyond email validation. A valid email address does not necessarily mean the contact is the right person to reach.

The most successful outbound campaigns combine accurate contact information with prospects who closely match your Ideal Customer Profile (ICP).

Start with Highly Targeted Leads

Before validating email addresses, make sure you are targeting the right audience.

Instead of targeting broad groups such as Marketing Professionals, narrow your audience to prospects such as:

  • Heads of Marketing

  • Demand Generation Managers

  • Founders of SaaS companies

  • Companies with 20–200 employees

  • Businesses using HubSpot

  • Organizations in your target region

The more relevant your audience is, the more likely your outreach is to generate meaningful engagement.

Build your list with Leadsforge

Leadsforge helps you build targeted prospect lists using filters such as:

  • Industry

  • Company size

  • Job title and seniority

  • Revenue

  • Technologies used

  • Location

Use these filters to identify prospects who are more likely to benefit from your product or service.

Why Email Validation Matters

Once you have identified the right prospects, validate their email addresses to assess whether they are likely to receive your messages.

Sending emails to invalid or poor-quality addresses can lead to:

  • Hard bounces

  • Lower sender reputation

  • Reduced inbox placement

  • Wasted sending capacity

Email validation is an explicit action in Salesforge, not an automatic step that happens simply because contacts are imported. You can choose to run validation before enrolling contacts in your campaigns.

Validation uses credits at a rate of 1 credit per contact validated. Credits are reserved when a validation run starts. If the run cannot be completed for some contacts, unused credits are refunded automatically.

How to Validate Contacts in Salesforge

  1. Import your contacts into Salesforge or select existing contacts.

  2. Start the email validation process.

  3. Monitor the results as validation runs. Salesforge displays the results, Safe and Unsafe counts, and the breakdown by email service provider (ESP).

  4. Review the results under the Safe and Unsafe tabs.

  5. If validation cannot be completed for some contacts, review those marked as Unvalidated and rerun validation for those contacts when appropriate.

Validation runs may complete fully or partially. If a run fails, Salesforge displays a failure status so you can review the outcome.

For workspaces with insufficient validation credits, the run is rejected before processing begins.

Understanding the Safe and Unsafe Tabs

Salesforge separates validation results into two groups to help you decide which contacts are appropriate for outreach.

Safe

The Safe tab contains contacts whose email addresses have been verified as safe to send to.

These contacts are generally the preferred starting point for outbound email campaigns. However, a Safe result does not guarantee inbox placement, engagement, or a reply.

Unsafe

The Unsafe tab contains contacts that should be reviewed before being used in email campaigns. This includes contacts that could not be validated and are marked as Unvalidated.

Review the individual validation status before deciding whether to exclude a contact, investigate further, or rerun validation.

Important: Unvalidated does not necessarily mean the email address is invalid. It means the validation process could not confirm its status.

Validation Statuses Explained

Safe

Meaning: The email address has been successfully verified and is considered safe to send to.

Recommendation: This is the preferred status for outbound email campaigns, provided the contact also matches your target audience.

Role

Meaning: The address belongs to a business function rather than a specific individual.

Examples include:

  • [email protected]

  • [email protected]

  • [email protected]

  • [email protected]

These addresses may be valid, but they can be shared by multiple people or teams.

Recommendation: Use role addresses when your message is relevant to the department. For personalized outreach, an individual's business email is generally preferable.

Catch All

Meaning: The recipient's email server accepts messages sent to addresses across the domain, making it difficult to verify whether a specific mailbox exists.

Recommendation: Treat catch-all addresses with more caution than fully verified Safe addresses. Some may be deliverable, but the specific mailbox cannot always be confirmed.

Unknown

Meaning: The validation service could not determine whether the mailbox exists. This can happen when the recipient's mail server blocks or limits verification attempts.

Recommendation: Review these contacts carefully and consider your sending strategy before including them in a campaign.

Invalid

Meaning: The email address does not exist or is not registered.

Recommendation: Exclude Invalid contacts from your campaigns to avoid hard bounces.

Disabled

Meaning: The mailbox previously existed but has since been disabled or closed by the email provider.

Recommendation: Exclude Disabled contacts from your campaigns unless the address has been corrected and successfully revalidated.

Disposable

Meaning: The address belongs to a temporary email service and may only exist for a limited period.

Recommendation: Generally exclude Disposable addresses from outbound campaigns because they are unlikely to represent stable business contacts.

Spam Trap

Meaning: The address is used to identify unsolicited email senders rather than for ordinary communication with a genuine prospect.

Recommendation: Never intentionally send campaigns to contacts identified as Spam Trap. Remove them from your outreach lists.

Full Inbox

Meaning: The recipient's mailbox has reached its storage limit and may temporarily be unable to receive new messages.

Recommendation: Consider retrying later if the contact is relevant. A Full Inbox status does not necessarily mean the address is permanently invalid.

Unvalidated

Meaning: Salesforge could not complete validation for the contact, so its email status remains unconfirmed.

This can happen when a validation run cannot finish checking a particular contact.

Where to find it: Unvalidated contacts appear under the Unsafe tab.

Recommendation: You can rerun validation for Unvalidated contacts instead of revalidating the entire list. Review the new results before enrolling these contacts in email campaigns.

Unvalidated does not automatically mean that a contact is invalid, and it should not be interpreted as confirmation that the address is safe to send to.

LinkedIn Only

Meaning: The contact is available for LinkedIn outreach but does not have an email address available for email-based outreach.

Recommendation: You can use these contacts in LinkedIn-only workflows where appropriate. An email validation result is not applicable when there is no email address to validate.

Validation Is Only One Part of Lead Quality

Email validation helps assess whether an address is likely to receive messages. It does not establish:

  • Whether the person matches your Ideal Customer Profile

  • Whether they are a decision-maker

  • Whether they need your solution

  • Whether they are likely to respond

Always combine validation results with relevant targeting criteria.

Building Better Campaigns with Leadsforge and Salesforge

1. Build a Targeted List in Leadsforge

Use Leadsforge's filters to find prospects who closely match your Ideal Customer Profile.

2. Import Contacts into Salesforge

Import your contacts into Salesforge. Importing contacts does not automatically validate their email addresses.

3. Run Validation and Review the Results

Run email validation using your available credits, then review the Safe and Unsafe tabs.

  • Prioritize Safe contacts for email outreach.

  • Use Role addresses when appropriate for your message.

  • Evaluate Catch All and Unknown contacts according to your risk tolerance.

  • Exclude Invalid, Disabled, Disposable, and Spam Trap contacts.

  • Rerun validation for Unvalidated contacts when appropriate.

  • Consider retrying Full Inbox contacts later.

  • Use LinkedIn Only contacts in suitable LinkedIn workflows.

4. Launch Your Campaign

Once you have reviewed your audience and validation results, enroll the appropriate contacts in your campaign.

Combining targeted prospects from Leadsforge with deliberate validation in Salesforge helps reduce avoidable bounces and improves your chances of reaching relevant prospects.

Best Practices

  • Build a targeted lead list before validating contacts.

  • Define a clear Ideal Customer Profile.

  • Validate email addresses before launching campaigns.

  • Check validation results rather than assuming imported contacts are verified.

  • Exclude invalid and high-risk email addresses.

  • Rerun validation for Unvalidated contacts when appropriate.

  • Keep your contact database clean and regularly updated.

  • Focus on quality over quantity: a smaller, well-targeted list can outperform a large, generic one.

Key Takeaway

Email validation is an important step in protecting your sender reputation, but it does not measure lead quality on its own.

Start by identifying relevant prospects in Leadsforge, then explicitly run email validation in Salesforge using available validation credits. Review the Safe and Unsafe tabs, understand each status, and rerun validation for contacts marked Unvalidated when appropriate.

Combining relevant targeting with carefully reviewed validation results helps you build more effective outbound campaigns while reducing avoidable bounces.

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