---
title: "How to Login to Your Primeforge Mailboxes"
description: "Learn how to access your Google or Microsoft mailboxes created on Primeforge and retrieve your login credentials."
url: https://help.salesforge.ai/en/articles/10333601-how-to-login-to-your-primeforge-mailboxes
collection: "Primeforge"
updated: 2026-10-14
language: en
---

# How to Login to Your Primeforge Mailboxes

Learn how to access your Google or Microsoft mailboxes created on Primeforge and retrieve your login credentials.

### Overview

Primeforge creates mailboxes on Google Workspace or Microsoft 365. There is no separate Primeforge login portal for mailboxes — you log in directly through Google or Microsoft using the credentials tied to your mailbox.

-   **Google mailboxes:** [mail.google.com](https://mail.google.com)
    
-   **Microsoft mailboxes:** [microsoft.com/outlook](https://www.microsoft.com/en-us/microsoft-365/outlook/log-in)
    

> **Important:** Primeforge mailboxes are connected via OAuth only. They cannot be connected via SMTP/IMAP.  

### Getting Your Login Credentials

There are two ways to retrieve your mailbox credentials from Primeforge.

#### Option 1: Download CSV File

1.  Go to your **Mailboxes** page in Primeforge.
    
2.  Select the mailboxes you want to export using the checkbox on the top left to select all, or check individual mailboxes.
    
3.  Click **"Export Mailboxes"** in the top right corner.
    

![](https://staticfiles.gleap.io/gattachments/BM1iwp21RMIvCDL1F188oCj78BOWJS2QdW4bJErWFGxNzNGWtT4srNCP1isjrzuK00u9jE6UeDg.png)

4.  Click **"To Salesforge"** — a pop-up will appear.
    
5.  Click **"Download CSV file"** to download the credentials.
    

![](https://staticfiles.gleap.io/gattachments/Sh7cXDXf2NfErCAkPIAC2u3VMoWKjF0R7q90Dco5GQLlckqAiMTQS63nnfCokCJwqWKiPClrZi3.png)

The CSV file includes the following fields:

![](https://staticfiles.gleap.io/gattachments/q0lqPDNK4fj48BJPpAM2yknlq1HpsUzR9siroU61Df5mWDKTIuYQXIuiH2yX8pag1rINRMsoZqT.png)

`address`, `firstName`, `lastName`, `imapHost`, `imapUsername`, `imapPassword`, `imapPort`, `smtpHost`, `smtpUsername`, `smtpPassword`, `smtpPort`, `Signature`, `trackingDomain`

> **Note:** The SMTP/IMAP credentials in this CSV cannot be used to add these mailboxes. Since these are OAuth-based mailboxes, they must be connected via OAuth only.

#### Option 2: Copy Credentials Directly from Primeforge

1.  Go to your **Mailboxes** page in Primeforge.
    
2.  Click on the mailbox you want credentials for.
    
3.  In the mailbox panel, go to the **"Credentials"** tab.
    

![](https://staticfiles.gleap.io/gattachments/8KJ4ftHXamjA3quN5BzRpn1B554gpA2NUo5wtSwstVwNtxTtlZWFlomq6Z6UDr01MjqpaunFIW6.png)

4.  Copy the login **email and password** from here.
    

![](https://staticfiles.gleap.io/gattachments/3MfaxGl76GqFq0D5RvqQ9HIrKhrirZsoHfOtoS1uI8Fg0MDoAGbcoRL01cyH7YMf2J4nM9iqYT6.png)

### One-Time Password (OTP)

Logins require an OTP in addition to the email and password. The OTP **refreshes every 30 seconds** and must be fetched fresh each time you log in.

To get the OTP: go to **Mailboxes** → click the mailbox → open the **Credentials** tab → copy the current OTP.