---
title: "Salesforge attachments in Primebox"
description: "Learn which attachment types are supported in Primebox, including supported channels, file formats, and attachment size limits."
url: https://help.salesforge.ai/en/articles/10333593-salesforge-attachments-in-primebox
collection: "Primebox"
updated: 2026-11-03
language: en
---

# Salesforge attachments in Primebox

Learn which attachment types are supported in Primebox, including supported channels, file formats, and attachment size limits.

## Attachments in Primebox

Primebox supports attachments across supported communication channels, allowing you to send, receive, and download files directly within conversations.

### Attached file when replying via Primebox:

![](https://staticfiles.gleap.io/gattachments/Kyi6dECC8dxRy6wGyPhBp2LNCzdIUyYuQ0WHqjMq4cBLuK7R5QOhhQLes1sMcHRukBMe02RJ1QB.png)

### Attached file when viewing a reply within Primebox:  

![](https://staticfiles.gleap.io/gattachments/269JFqxJScgeLpLswWtG1nypf0KyevXvKAJW07LTKmlStS6CIvv9Z2ksSgX1nLGXGB5TiFbQ9QG.png)

## Supported Features

You can:

-   Receive attachments directly in Primebox
    
-   Download received attachments
    
-   Send attachments within replies and conversations
    
-   Supported Channels
    

Attachments are supported for both emails and LinkedIn messages

## Supported File Types

Primebox supports most common attachment formats, including:

### Documents

-   PDF
    
-   Word
    
-   Excel
    
-   PowerPoint
    
-   TXT
    
-   EML
    

### Images

-   All image formats
    

### Video

-   MP4
    
-   MOV
    

### Data Files

-   CSV
    

## Attachment Size Limits

-   Email: up to 25 MB
    
-   LinkedIn: up to 20 MB
    

## Voice Notes on LinkedIn

Voice notes are not regular attachments, but they work in Primebox LinkedIn conversations. A voice note a lead sends you appears in the thread as a Voice message player with a play button and a download button. You can also reply with a voice note using **Send voice note** in the reply box, either by recording one, uploading an audio file of up to 1:00 minute, or generating one with AI. See [LinkedIn Voice Notes in Salesforge](https://help.salesforge.ai/en/articles/10333677.md) for the full steps.

![A received voice message in Primebox with a download button, waveform and play button](https://staticfiles.gleap.io/p677a7ec3b682e732d0e54ed0/sZArf3814YgwQBgjmKvJ88tRR0wB7kYO5nYHhDZhaBYS7a4tc7pg3mhnU5Uuv9nQteALA9m2Ebc.png)